We take your privacy seriously and are committed to protecting any information you share with us. We will never share any browsing data or personal details except those that are authorised by yourself.
You will always have the option to opt out of marketing correspondence from us. We never send unsolicited ‘junk’ email or communications. We will never share your data with anyone else who might. We do not sell your personal information to third parties.
The information we collect
Information is collected when you complete our contact us form or other forms where you download documents or enrol on a course. The information we collect is clearly set out on the various contact us (or equivalent) webpages. We may also collect your IP address and use cookies unless you configure your web browser not to accept them.
How the information is used
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information or contacted about related products and services from us but not from third parties. You may update the answers to your questions at any time.
Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no far a comprehensive list).
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Who we disclose it to
We will not sell your information to third parties. However, we may disclose your information to third party suppliers who fulfil business activities for us, like marketing, events and market research. We may also share your information with third party suppliers who provide a service on behalf of us to you. For example, we also use mailing subscription and mailing services. We are therefore subject to the privacy policy as set out by them.
We take steps to ensure that any third-party partners who handle your information comply with data protection legislation and protect your information, just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf.
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.
Data processing and storage
If you are a client or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.
You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).
You can manage your information by contacting us by using the details on our contact page.
